About
The person behind the work
Twenty years in marketing data, a family that keeps me grounded, and a few things I do for the joy of it. The career map, mentors and published work are below.
Designer, musician, dog dad. Data executive.
I've always built a team life beyond the deliverables. Many of the people I hired and led are now some of my oldest friends, and the trust we built outside the office made the work inside it better.
“Be sure you're right, then go ahead.”My dad's rule, and how I've run every job





Twenty years turning new marketing data into decisions
I started as a designer, spent seven years in-house in web, email/CRM and UX, then built analytics and intelligence practices at agencies. Each colored bar is a case study; select one to see what it covers.
Private case study: select to previewOngoing practiceIn-house years
Innocean USA
Media intelligence for a global automaker's three brands. My team built the competitive-intelligence system behind its weekly leadership reviews, and I built the first prototype of The Brain, an AI analyst on Microsoft Copilot, then ran point as the team built it out.
Mindshare
WPP's global media agency. Advanced analytics for advertisers in consumer goods, energy, financial services, travel, life sciences and higher education. Business lead for pricing and roadmap on a series of machine-learning modules in Synapse, Mindshare's analytics platform.
Hearts & Science
Omnicom's data-driven media agency. Led marketing sciences for a national telecom with a bi-coastal team of 10: a weighted partnership scorecard, biometric creative research and the change management behind a move to multi-touch attribution.
POSSIBLE
A WPP digital agency. Ran media and analytics for the Los Angeles office. Built a personality-archetype framework for planning pages and offers, proved it with live A/B tests, and won agency investment in a biometric research lab.
Sq1 and Adaptive Audience
Went from freelancer to strategy lead to partner as a ~40-person agency grew to ~140. Created Sq1's SMART™ testing-and-optimization method, and co-founded Adaptive Audience, a privacy-first platform that matched digital media exposure to in-store sales. It was sold with Sq1 to Ansira in 2015. I also ran its co-marketing with ad-tech partners Turn, LiveRamp and Adometry: a CMO guide, partner case studies and conference talks. The published results: +30% return on ad spend for a big-box retailer (LiveRamp) and 86% of its attributed revenue traced to display (Adometry, now part of Google).
ZAAZ and the early years
Designer at Hancock Advertising, then seven years in-house at Tyler Junior College, Cox Communications and SuperPages.com (Verizon's directory business), then digital media at Vertis. At ZAAZ, a Seattle digital agency, I ran a global smartphone maker's A/B testing program across seven markets.
Mentors and influences
The leaders and authors behind how I work, in the order they shaped it.
- 2000sSteve Krug and Flint McGlaughlin · books and coursesWatch real people, then ask why.Started my obsession with usability research, and became the base of Sq1's optimization method.
- 2004–2006Vel Williamson and Nagesh Tata · Cox CommunicationsProve it, then sell it.Vel handed a designer a business question about online sales. Nagesh taught me to win support with forecasts and comparisons.
- 2007Jason Burby and Shane Atchison · Actionable Web AnalyticsAnalytics counts when someone acts on it.Their book led me to ZAAZ.
- 2011–2015Ernie Capobianco and Judge Graham · Sq1Treat the idea like a business.Took me from freelancer to strategy lead to partner, and taught me to fund, sell and exit a start-up.
- 2015–2017Jason Carmel and Dmitria Burby · POSSIBLEGive good people a bigger stage.Jason had been my advocate since ZAAZ; Dmitria helped Los Angeles take on the agency's largest accounts.
- 2019–2023Ikechi Okoronkwo and Fabio Giraldo · MindshareTurn models into products.Sharpened my advanced analytics and machine learning, and taught me the product marketing and business sense behind Synapse.
- 2023–2026Ben Gogley and Cindy Scott · Innocean USALead with the story leaders need.Coached me on executive narratives, how the auto industry really works and how to lead a team through it.


Writing, talks and recognition
Built by Turn's team from my campaign-planning process for a retail client; published by Turn with support from Sq1. Launch infographic (PDF) ↗
Retail case studies quoting me as President of Adaptive Audience.
LiveRamp case study (PDF) ↗
Adometry case study (PDF) ↗
Also XCMO Summit (co-presented with LiveRamp) and Conversion Conference West (with a client)
Adweek profile of Sq1, 2014 ↗
MediaPost Media Agency of the Year: Mindshare, 2019 ↗
MediaPost Media Agency of the Year: Mindshare, 2022 ↗
- 2021Mindshare cross-department collaboration award, for pooling Mindshare and Neo work on a higher-education account
- 2020WPP and Neo data-and-analytics award (team)
- 2019Mindshare innovation award, for my first machine-learning prototype
- 2019Nerd Heard Award for Analytics Excellence, Neo (individual)
- 2016POSSIBLE internal award for biometric research
Want the full case studies?
They name clients and show results, so I share them with people evaluating me for a role.